PRIVACY POLICY

HLH INC. PRIVACY POLICY

Last Updated: January 1, 2022

Thank you for visiting www.hlhfastparts.com, a website (“Site”) operated by HLH, Inc., and its affiliates. Please take the time to read this privacy policy (“Privacy Policy”). This Privacy Policy explains our policies and practices regarding the collection and use of your personal information, and it sets forth your privacy rights. This Privacy Policy describes our policies on the collection, use, and disclosure of information about you in connection with your use of our Site and services, including those offered through our websites, communications (e.g., emails, phone calls, and texts), and mobile applications (collectively, the “Service“). The terms “we“, “us“, and “HLH” refer to: HLH Inc., a corporation with its headquarters in Wuhan Economic and Technological Development Zone, Wuhan, China.

When you use the Service, you consent to our collection, use and disclosure of information about you as described in this Privacy Policy. We may translate this Privacy Policy into other languages for your convenience. Nevertheless, the English version governs your relationship with HLH, and any inconsistencies among the different versions will be resolved in favor of the English version.

INFORMATION WE COLLECT

Personal Information

We collect personal information that identifies you, whether directly or indirectly, such as your name, address, email address, phone number, your company name and/or your title. When anonymous information is, directly or indirectly, associated with personal information, the resulting information is also treated as personal information.

Information Collected on the Site

We collect information you provide through the Site. Such information is collected when you sign up for our services and establish an account, register to be a manufacturing partner, you share information or content on the Site, or submit any form of communication or information (i.e., information collected through customer surveys).

Documents Uploaded on the Site

We retain information on your behalf, such as specifications, CAD drawings and engineering tolerances that you store using your account. In certain circumstances we may request that you provide us with photocopies of your government issued ID and other related documents for fraud prevention purposes, to verify your identity and/or for regulatory compliance.

Payment Information

When you make or receive a payment through the Site, you may need to provide financial account information, such as your credit card or bank account number.

Customer Support Information

We may collect personal information through your communications with our customer-support team.

Automatic Data Collection

Our Site collects certain information automatically and stores it in log files. The information may include internet protocol (IP) addresses, the region or general location where your computer or device is accessing the internet, browser type, operating system and other usage information about the use of our Site, including a history of the pages you view.

Cookies and Other Related Technologies

When you use the Site, we and our third-party partners, such as analytics providers, use “cookies”, “web beacons”, tags, scripts, local shared objects and other similar technologies to collect information about how the Site is accessed. These technologies help us better understand user behavior, tell us which parts of our Site people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non-personal information. The Cookie Policy explains how we use cookies.

Internet, Network, and Telecommunication.

If you use our internet connection, networks, telecommunications systems or information processing systems, your activity and any files or messages on those systems may also be monitored by HLH at any time, in accordance with applicable law, for purposes of an investigation or to ensure compliance with company policies.

HOW HLH USES YOUR INFORMATION

HLH will not use your personal information for any purpose other than the purpose for which it was originally obtained without your prior consent. We use your personal information to communicate with you to provide:

• support regarding our products and services

• fulfill our obligations to you

• respond to any questions or requests you may have

• process and fulfill product and service orders

• send you marketing communications that we believe may be of interest to you

• present products and services that are tailored to your preferences

• provide to third parties as a result of any reorganization process

HOW WE SHARE INFORMATION WITH THIRD PARTIES

In General: We do not rent, sell, or share your personal information about you with other people or nonaffiliated companies for their direct marketing purposes. We use third party service providers to perform functions or services on our behalf. When we transfer your information, we require all our service providers to maintain the privacy, confidentiality and security of personal information and data. We take reasonable steps to ensure that these parties take protecting your privacy as seriously as we do.

Support Services. We engage third parties to perform services on our behalf such as software maintenance services, hosting services, email service providers, database management, web analytics, and other services.

Service Providers. We rely on third party service providers to support or provide Services to you and in connection with your use of the Site and Services. We may share your personal information with third party service providers that are retained by us to provide or improve our products, services, advertising; conduct quality assurance testing; facilitate the creation of accounts; provide technical support; or other services. We may share your information with third parties for purposes of communications and hosting, security and fraud prevention, technical and customer support, tracking and reporting usage of the Service, quality assurance testing, payment processing, marketing, and other functions, and with our manufacturing partners to enable them to manufacture the parts, assemblies and other items. HLH’s third party service providers may likewise share information with us that they obtain from or about you in connection with providing their services or completing your requests.

Law Enforcement and Internal Operations. Personal information may be disclosed where we are required to do so by law, or if we believe in good faith that it is reasonably necessary (i) to respond to claims asserted against HLH or to comply with the legal process (for example, discovery requests, subpoenas or warrants); (ii) to enforce or administer our policies and agreements with users; (iii) for fraud prevention, risk assessment, investigation, customer support, product development and de-bugging purposes; or (iv) to protect the rights, property or safety of HLH, its users or members of the general public. We will use commercially reasonable efforts to notify users about law enforcement or court ordered requests for data unless otherwise prohibited by law. However, nothing in this Privacy Policy is intended to limit any legal defenses or objections that you may have to any third-party request to compel disclosure of your information.

Marketing. We may use personal information to email you information we think may be useful or relevant to you. For example, we may email you if you sign up for our emails.

Merger, Sale, or Other Asset Transfers. We may share some or all of your personal information in connection with or during negotiation of any merger, financing, acquisition or dissolution, transaction or proceeding involving sale, transfer, divestiture or disclosure of all or a portion of our business or assets. In the event of an insolvency, bankruptcy, or receivership, personal information may also be transferred as a business asset. If another company acquires our company, business or assets, that company will possess the personal information collected by us and will assume the rights and obligations regarding the personal information as described in this Privacy Policy.

CONTROLLING YOUR PERSONAL DATA

Right to Review and Rectify Your Personal Information. You may access your account at any time to correct, update, or delete inaccuracies by logging into your account through our Site. If additional assistance is required to change or delete inaccuracies within your personal information or you would like to know what information about you was collected, please contact us. We reserve the right to charge for copies of data requested.

Right to Remove or Withdraw Consent. You have the right to withdraw consent where such consent is required to share or use data, however, you will not be able to opt-out on via the Site. You must contact us.

Request to Delete. If you receive communications from us and no longer wish to receive them, please follow the opt out or removal instructions in the email. To delete your account, you must contact us. Since your personal information is required for us to provide you with products and services, deleting it will terminate your access to our products and services. We may be required by law to retain personal information to exercise or defend legal claims, or contractual obligations with our customers, or information in connection with our obligation to provide products and services. We may de-identify and anonymize some data for purposes of retaining it.

Data Portability. If you would like us to transmit your personal information to another company providing similar services and we are required to so by law, we will work with them to do so upon request and verification of such request with both the requestor and the company receiving the personal information.

Right to Redress. If you are located in the European Economic Area and you believe we have violated any data protection laws, you may file a complaint directly to your local Data Protection Authority (also known as the “DPA”).

Communication. We will provide you reasonable mechanisms to exercise your choice regarding receipt of information from HLH. When you receive an email from us, you may opt-out from receiving future emails from HLH by clicking on the unsubscribe link contained in the e-mail, or you may contact us.

SECURITY OF YOUR INFORMATION

To help protect privacy and personal information you transmit through use of our Site, use physical, technical and administrative safeguards. We take reasonable and appropriate measures to protect your personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction by taking into due account the risks involved in the processing and the nature of the personal data.

We use various safeguards to protect the personal information submitted to us, both during transmission and after we receive it. However, no method of transmission over the Internet or via mobile device, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot and do not guarantee its absolute security of the information we collect, store, process or transmit.

DATA INTEGRITY

HLH will use your personal information only for the purposes for which it was collected, unless you provide prior consent. We will take reasonable steps to ensure that personal information is relevant to its intended use, accurate, complete and current.

YOUR RIGHTS

You have the right to request access, rectification, erasure, restriction and/or data portability. You have the right to object to the use of your personal information. However, we can decline your request if we have compelling legitimate grounds which override your interests, or the processing is for the establishment, exercise or defense of legal claims.

For security reasons, we reserve the right to take steps to authenticate your identity before providing access to your personal information. We will answer your request free of charge, however reserve the right to charge a reasonable fee for carrying out your request in case your request is excessive or is manifestly unfounded.

You can send your request to exercise your right(s) to info@hlhmold.com. Please be as clear and precise as possible in your email. In any case, please state which right you want to exercise and on what ground(s). We will answer your request within one month after receipt, unless we need more time. Then we will inform you within one month after receipt of your request that we need a maximum of another two months. Within this period of time, we will notify you stating whether or not we will fulfill your request. In case we cannot fulfil your request, we will let you know on what ground.

If you have any complaints about our privacy practices, we would appreciate if you could seek contact with us first at info@hlhmold.com. Together, we can try to find and mitigate the source of your complaint. You have the right at any time to send a complaint about our privacy practices to the authorized supervisory body.

CHANGES TO THIS PRIVACY POLICY

We may change this Privacy Policy at any time. If we make any substantial changes, we may notify you by sending you an e-mail to the last e-mail address you provided to us (if any), and/or by prominently posting notice of the changes on our Website. You are responsible for providing us with your most current e-mail address. In the event that the last e-mail address that you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice. These changes will be effective immediately for new users of our Website. Continued use of our Website following notice of such changes shall indicate Your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes. If you are not a new user and/or do not use our Website for thirty (30) calendar days following our dispatch of an e-mail notice to you (if applicable) or thirty (30) calendar days following our posting of the changes on our Website (if applicable), then the expirations of the thirty (30) days will indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

It’s important that you review the changed Privacy Policy. If you do not wish to agree to the changed Privacy Policy, then we will not be able to continue providing the Website and our services to you. In this case, you must stop accessing the Website and deactivate your HLHs account.

CHILDREN’S PRIVACY

We are committed to complying with the Children's Online Privacy Protection Act (COPPA). Our Website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under the age of 16. If we receive personal information that we discover was provided by a child under the age of 16, we will promptly destroy such information. Schools and parents should supervise their children's online activities and consider the use of other means to provide a child-friendly online environment.

QUESTIONS, CONCERNS, OR COMPLAINTS

Please contact us at:

Address: Room 507, Floor 5, Building E, Donghe Center, Wuhan Economic and Technological Development Zone, Wuhan, China

Email: info@hlhmold.com